Privacy Notice – Pikachu Outbreak! 2019

If you are in the United Kingdom, European Union, or the United States, this privacy notice sets out the ways in which we, The Pokémon Company and the Pokémon Center Co. Ltd, a subsidiary of Pokémon Company in Japan (together, the “Pokémon Group”), collect and process personal data you provide when you contact us to inquire about Pikachu Outbreak! 2019.

If you have any questions about this Privacy Notice or our use of your personal data from your Pikachu Outbreak! 2019 inquiry, you can contact us using our customer request form.

How we collect and use your personal data

We will collect any personal data that you provide to us when you contact us through our customer request form, email or over the phone, including any information that you include in your correspondence with us. In certain circumstances, we may also receive personal information from third parties, for example, when someone sends an inquiry to us on your behalf or with your permission.

We will use personal information to:

provide you with the information you have requested and to reply to any correspondence you have sent to us in relation to our Pikachu Outbreak! 2019;

manage our relationship with you, which will include notifying you about changes to this Privacy Notice; and

comply with our legal obligations and enforce our legal rights, including sharing your information with our technical and legal advisors.

We will use your personal data either on the basis of:

where we need to comply with a legal or regulatory obligation; or

our legitimate interests or those of a third party, including our legitimate business interests in communicating with current and prospective customers and other individuals interested in our events.

Who may we share your data with

We do not sell your personal data. However, we may disclose it to certain third parties such as our suppliers and service providers who we engage to process data on our behalf. We may also need to share your data with regulators, government bodies, and other authorities as well as other third parties (including professional advisers, courts, law enforcement agencies and government agencies) where necessary to enable us to enforce our legal rights, or to protect our rights, property or safety or where such disclosure may be permitted or required by law.

How we transfer your personal information abroad

We are located in Japan. As such, the personal data you provide to us will be stored and processed by us in Japan. Where we make onward transfers of your personal data to other countries, we will take steps to ensure that adequate safeguards are in place to protect your personal information and to make sure that it is treated securely and in accordance with this Privacy Notice.

How we protect your personal data

We have put in place appropriate security measures to prevent your personal data from being accidentally destroyed, lost, used or accessed in an unauthorised way. We also take steps to ensure that we retain your personal data for only as long as it is necessary to fulfil the purposes we collected it for, taking into account the amount, nature and sensitivity of the data.
Unfortunately the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of data transmitted over the internet.

Your rights

You have certain rights over the personal data we hold about you, including certain rights to access, update, rectify, limit or erase the personal data we hold about you. In certain circumstances, you also have rights to withdraw your consent to processing, or to object to us processing on the basis of our legitimate interests (or those of a third party). To exercise your rights, please contact using the details set out at the top of this Privacy Notice, and we will comply with your request unless we have a lawful reason not to. You may also lodge a complaint with the relevant authority in your country of work or residence but we ask that you speak to us first to try to resolve any issues using the contact details set out at the top of this Privacy Notice.